vlpjl Privacy Policy

1 Introduction

vlpjl ("vlpjl," "we," "us," or "our") operates the online gaming platform accessible at vlpjl.cam. We are committed to protecting the privacy and personal data of all individuals who access or use the Platform, including registered members throughout the Philippines — from Manila and Cebu to Davao and every province in between.

This Privacy Policy ("Policy") explains what personal data vlpjl collects from you, the legal bases on which we process it, how we use and share it, how long we retain it, and what rights you have in relation to it under applicable Philippine law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

By registering an account on vlpjl, depositing funds, or otherwise using the Platform, you acknowledge that you have read this Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, please cease using the Platform and contact our support team to request account closure.

2 Definitions

For the purposes of this Privacy Policy, the following terms have the meanings ascribed to them below:

• "Personal Data" means any information that, alone or in combination with other information, directly or indirectly identifies a living natural person.
• "Processing" means any operation performed on Personal Data, including collection, recording, organization, storage, retrieval, use, disclosure, erasure, or destruction.
• "Data Subject" means the individual natural person to whom the Personal Data relates — in this context, you as a registered or prospective player on the vlpjl Platform.
• "Personal Information Controller" means vlpjl, which determines the purposes and means of processing Personal Data collected through the Platform.
• "Third Party" means any entity other than you and vlpjl, including payment processors, game providers, KYC verification partners, and technology service providers.
• "Cookies" means small text files placed on your device by websites you visit, used to store and retrieve information about your browsing activity.
• "Sensitive Personal Information" has the meaning given to it under the Philippine Data Privacy Act, including but not limited to identity document numbers, financial account details, and information about health or age.

3 Personal Data We Collect

vlpjl collects personal data in several categories, depending on how you interact with the Platform:

3.1 Registration & Identity Data

When you create a vlpjl account, we collect the information you provide during the registration process, which may include:

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Philippine mobile number
• Email address
• Residential address (province, city or municipality)
• Username and hashed account password

3.2 Identity Verification (KYC) Data

As required by anti-money laundering regulations and our internal compliance obligations, we may request and retain copies of:

• Government-issued photo identification (e.g., Philippine passport, driver's license, UMID, PhilSys ID, or SSS ID)
• Proof of address (e.g., utility bill or bank statement issued within three months)
• Proof of payment method ownership (e.g., GCash account screenshot or bank statement)
• Selfie or liveness check image where required by our verification partner

3.3 Financial & Transaction Data

We collect records of all financial transactions conducted through your vlpjl account, including deposit amounts and dates, withdrawal requests and processing records, GCash and PayMaya transaction reference numbers, bonus claims and wagering activity, and account balance history.

3.4 Technical & Usage Data

When you access the Platform, we automatically collect certain technical information, including your IP address, device type and operating system, browser type and version, session duration, pages viewed, game sessions initiated and completed, and clickstream data within the Platform.

3.5 Communications Data

We retain records of communications between you and vlpjl's customer support team, including live chat transcripts, email correspondence, and any information you voluntarily provide in the course of a support interaction.

4 How We Collect Your Data

vlpjl collects personal data through the following channels:

• Directly from you when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or respond to a survey or promotion.
• Automatically through the Platform's technical infrastructure, including server logs, session cookies, and analytics tools that record how you interact with the website and games.
• From third-party service providers such as identity verification partners, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), and fraud detection services, who may share information about you as part of the services they provide to vlpjl.
• From publicly available sources where permitted by applicable law, such as publicly accessible government databases used to verify identity or screen for regulatory flags.

5 Legal Basis for Processing

vlpjl processes personal data on the following legal bases under the Philippine Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity: Processing required to open and manage your account, process transactions, and deliver the gaming services you have requested.
• Legal obligation: Processing required to comply with Philippine anti-money laundering laws, identity verification requirements, and any other applicable regulatory obligations.
• Legitimate interests: Processing necessary for fraud prevention, platform security, responsible gaming monitoring, and improvement of our services, where these interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing of personal data for marketing communications and certain optional analytics, where you have provided explicit opt-in consent. You may withdraw this consent at any time.

6 How We Use Your Personal Data

vlpjl uses the personal data it collects for the following purposes:

• To create, verify, and manage your vlpjl player account.
• To process deposits, withdrawals, and all other financial transactions in Philippine Peso.
• To verify your identity and age (21+ requirement) in compliance with Philippine gaming and AML regulations.
• To detect, investigate, and prevent fraud, money laundering, and other illegal or prohibited activity on the Platform.
• To deliver customer support and respond to your inquiries in a timely manner.
• To administer promotions, bonuses, and the vlpjl loyalty program.
• To send transactional communications relating to your account (e.g., deposit confirmations, withdrawal notifications, and security alerts).
• To send marketing communications about vlpjl offers, new game releases, and promotions — but only where you have provided explicit consent.
• To monitor and improve Platform performance, game quality, and user experience.
• To fulfill our responsible gaming obligations, including monitoring for indicators of problem gambling behavior and facilitating self-exclusion requests.
• To comply with applicable Philippine law, regulatory requirements, and court orders.

7 Data Sharing & Third Parties

vlpjl does not sell your personal data. We share personal data only in the following circumstances and only to the extent necessary for the stated purpose:

7.1 Service Providers

vlpjl engages trusted third-party service providers to support Platform operations, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification partners, fraud detection services, cloud hosting providers, and customer support technology vendors. These providers are contractually required to handle your data only as directed by vlpjl and in accordance with applicable data protection obligations.

7.2 Game Content Providers

Certain technical data — such as session identifiers and game interaction logs — may be shared with licensed game studios whose content is available on the Platform, solely for the purposes of game operation, fairness auditing, and technical support.

7.3 Regulatory & Legal Authorities

vlpjl may disclose personal data to Philippine government agencies, regulatory bodies, law enforcement authorities, or courts where required to do so by applicable law, court order, or regulatory direction, including in connection with anti-money laundering investigations.

7.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of vlpjl's business assets, personal data held by vlpjl may be transferred to the acquiring entity as part of that transaction, subject to equivalent data protection obligations being assumed by the acquiring entity.

8 Cookies & Tracking Technologies

vlpjl uses cookies and similar tracking technologies on the Platform to support essential functions and improve the user experience. The following categories of cookies may be used:

• Strictly Necessary Cookies: Required for the Platform to function correctly, including session management, authentication, and security features. These cannot be disabled without affecting Platform functionality.
• Functional Cookies: Store your preferences such as language settings and remembered login details (if the "Keep me logged in" option is selected).
• Analytics Cookies: Collect aggregated, anonymized data about how players use the Platform, including which pages are visited and how long sessions last, to help us improve the product.
• Marketing Cookies: Used only where you have provided consent, to deliver relevant promotional content about vlpjl within the Platform.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the Platform. vlpjl does not use cross-site tracking cookies to follow your activity on third-party websites.

9 Data Security

vlpjl implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and vlpjl servers.
• Encryption of sensitive data at rest, including financial records and identity documents.
• Role-based access controls that limit employee access to personal data on a strict need-to-know basis.
• Regular internal and external security audits and penetration testing.
• Two-factor authentication options for player accounts and mandatory MFA for all internal administrative systems.
• Continuous monitoring for unauthorized access attempts, anomalous activity, and potential data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, vlpjl will notify the National Privacy Commission and affected Data Subjects in accordance with the timelines and requirements of the Philippine Data Privacy Act.

10 Data Retention

vlpjl retains personal data only for as long as is necessary for the purposes for which it was collected and to comply with applicable legal and regulatory retention requirements. The following general retention periods apply:

• Account and identity data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in compliance with Philippine AML record-keeping requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• KYC documents: Retained for the duration of the account relationship and for a minimum of five (5) years after account closure.
• Technical and usage logs: Retained for up to twelve (12) months unless a longer period is required for an active investigation or legal proceeding.
• Marketing consent records: Retained for as long as the consent remains valid or for a reasonable period following withdrawal of consent, for compliance documentation purposes.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized so that it can no longer be linked to an identifiable individual.

11 Your Data Rights

Under the Philippine Data Privacy Act of 2012 and applicable regulations, you have the following rights in relation to your personal data held by vlpjl:

• Right to be Informed: The right to be notified of how your personal data is being processed, as set out in this Policy.
• Right of Access: The right to request a copy of the personal data vlpjl holds about you and information about how it is processed.
• Right to Correction: The right to request correction of inaccurate or incomplete personal data held by vlpjl. You can update many details directly through your account settings.
• Right to Erasure or Blocking: The right to request deletion or blocking of your personal data where it is no longer necessary for the purpose it was collected, subject to applicable legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes. Withdrawal of consent for marketing takes immediate effect.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.

To exercise any of the above rights, please contact vlpjl's support team via the contact information provided in Section 15. vlpjl will respond to verified requests within 15 business days. Identity verification may be required before processing any data rights request.

12 Children & Minors

The vlpjl Platform is strictly restricted to individuals who are at least 21 years of age, consistent with Philippine gaming regulations governing casino-style online games. vlpjl does not knowingly collect personal data from any person under the age of 21.

Age verification is conducted during the account registration process and may be repeated at any point if vlpjl has reason to suspect that a registered account holder may be under the required minimum age. Any account determined to have been registered by a person under 21 years of age will be immediately suspended, all associated balances forfeited, and the matter referred to the appropriate regulatory authority where required by law.

13 International Data Transfers

vlpjl's primary operations and data storage infrastructure are maintained to serve Filipino players. In some cases, personal data may be processed by service providers located outside the Philippines — for example, cloud hosting providers or game studio partners with servers in other jurisdictions.

Where personal data is transferred outside the Philippines, vlpjl takes appropriate steps to ensure that such transfers are made in compliance with the Philippine Data Privacy Act, including by requiring receiving parties to implement equivalent data protection standards through contractual obligations, and by conducting transfer impact assessments where required.

14 Changes to This Privacy Policy

vlpjl reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or Platform operations. Material changes will be communicated to registered players via the contact details on file — typically by email or SMS — with reasonable advance notice prior to the effective date of any change.

The most current version of this Privacy Policy will always be available on the Platform at vlpjl.cam/privacy-policy. The effective date at the top of this document indicates when the current version was last updated. Your continued use of the Platform following notification of a material change constitutes your acceptance of the revised Policy.

15 Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or need to report a privacy concern, please contact vlpjl using the following details:

Email: [email protected]

Support Hours: 24 hours a day, 7 days a week, 365 days a year.

For data rights requests, please include your full name, registered mobile number, and a clear description of your request to allow vlpjl to identify your account and process your request efficiently. A response will be provided within 15 business days of receipt of a verified request.

You also have the right to file a complaint with the National Privacy Commission of the Philippines if you believe that vlpjl has not handled your personal data in compliance with the Data Privacy Act of 2012. Information about the complaint process is available on the NPC's official website.